Privacy Statement

Personally Identifiable Information

Sentex Communications is required to collect specific personally identifiable data for the purposes of conducting business with individual customers. The data collected will be only through legitimate registration processes, only when necessary and with the explicit permission of the customer. The use of this information will not be combined with any other unrelated processes collecting personally identifiable data.

This data will at all times be treated with the same level of respect as other proprietary information, trade secrets and business patents and will be kept in the strictest of confidence.

We may, from time to time, provide certain personally identifiable information to third parties for administrative purposes such as billing, delivery or funds distribution. Any such third party will be required to sign a non-disclosure agreement.

Internally, personally identifiable information is available only to employees with a need to know.

Sentex Communications employees do not read, examine, inspect or disclose information in account email or other files unless required to do so by law, an emergency when a person's physical safety is an issue or an act of security. Sentex Communications cannot guarantee privacy of information related to your use of the login name in email, news groups, chat groups or purchasing transactions over the Internet. Users do so at their own risk.

The protection of personally identifiable information does not apply to publicly available or public record information nor is it superseded by obligations imposed by statute, regulation, law or legal process.

Non-Personally Identifiable Information

Information that is not directly attributable to a specific individual is deemed to be non- personally identifiable information. This may include such data as income, age, marital status etc. This is normally requested for development of demographic data on a particular product or service. Information may also be acquired from users by the use of "cookies" during the access to a specific web site.

Sentex Communications does not require this type of information and at no time will we attempt to match a "cookie" to personally identifiable information for any purpose. The end user of a browser has the option to turn off the use of cookies at any time.

240 D, Holiday Inn Drive
Cambridge ON
N3C 3X4
1 888 4-Sentex (or 1-888-473-6839)
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