High Speed Service Agreement

  • The Sentex High Speed Internet service (also known as the Sentex High Speed ADSL service) is available to commercial/small-business/residential customers where technology permits.
  • Use of the service is subject to the terms and conditions Acceptable Use Policy.
  • All rates are subject to change and do not include applicable taxes.
  • Installation does not include cost to correct wiring problems at the customer's location.
  • Installation options include: Self-Installation or Technician installation.
  • A minimum 12 month term applies for all promotional rates, discounts, and special options. If service is cancelled prior to completing the 12 month term, you will be charged the full monthly rate for the full term of your service and any discounted hardware will be billed to your account at full price.
  • A fee of applies for all shipped modems.
  • All hardware sales are final.
  • Charge of $50.00 will apply upon cancellation if a rented modem is not returned with 15 business days.
  • Written notice is required to move, change, or cancel the Sentex High Speed Internet service.
  • Additional conditions and fees may apply.
240 D, Holiday Inn Drive
Cambridge ON
N3C 3X4
1 888 4-Sentex (or 1-888-473-6839)
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